Last updated: 30 April 2026
You can request deletion of your Jarnac profile and all data attached to it at any time. This page explains exactly what will be deleted, how to send the request, and how long the process takes.
Send us an email from any address, including your in-game nickname. The nickname is the only way we can find your record - Jarnac uses no email address and no password.
| Data | Status | Detail |
|---|---|---|
| Player identifier (device hash) | Deleted | The hash linked to your profile is erased. |
| Nickname and avatar | Deleted | The nickname becomes available for another player. |
| ELO rating and match history | Deleted | Matches where you appear are anonymised on the opponent's side (your nickname replaced with "deleted player") so their own history stays intact. |
| Preferences (language, sound) | Deleted | Removed together with the profile. |
| Aggregate server statistics | Kept | Global, anonymous figures (e.g. total games played server-wide). They can no longer be traced back to you once your profile is removed. |
| Technical logs | Kept briefly | Auto-purged after 90 days regardless. |
If you reinstall the game on the same device, a brand-new anonymous identifier is created on first launch. It has no link to your previous profile - we cannot restore, nor can we "merge", your old history into the new account.
For now, Jarnac only supports full profile deletion. We're working on partial-reset options (for example: reset nickname and avatar, or wipe just your match history while keeping the profile active). This page will be updated as soon as those options ship.
